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Application Support Analyst

  • Testtriangle
  • Job Type : Contract

  • room Greece

Number Of Applications : 9

Job Posted On : 09/10/2019

Job Posted On : 09/10/2019

  • Onsite

    No

  • Remote Work

    No

  • Experience Required

    0 - 5 yrs

  • Start Date

    Sep 29, 2019

  • Number of Positions:

    1

  • Visa Sponsorship

    No

  • Spoken Languages

    Greek, Modern (1453-),English

  • Job Post Currency

    DAILY

    $100 - $150

REQUIRED SKILLS

Oracle Database
CONTRACT

Job Duration: 6 months

Hourly Rate: $13 - $19

Daily Rate: $100 - $150

Monthly Salary: $2,200 - $3,300

Job Description

Title – Application Support Representative Description 1. The associate should learn and support the applications in the region 2. Manage work on the ticketing tools used in the organization 3. Liaise with the business point of contacts and external vendors over mail and phone calls based on the tickets to work towards ticket resolution 4. Status reporting to IT leads in Client and Customer managers. 5. Activities expected as part of L2 Support: i. Business support request ii. Data Patches iii. Daily application health check iv. Triaging – To assign it to application support or Project team v. P1/P2 issue co-ordination vi. Disaster Recovery planning and support 6. Activities expected as part of L3 Support Enhancements estimated and agreed to be effort less than 40 hours 7. Associate should have minimum 4 years of relevant experience Skills - Technology: Oracle DB, Oracle Forms 6 and above, Visual Basic - Domain: Insurance (preferable) - Language: Fluent in Greek and English Location Athens, Greece Requirements Skills - Technology: Oracle DB, Oracle Forms 6 and above, Visual Basic - Domain: Insurance (preferable) - Language: Fluent in Greek and English

Sectors

  • Information Technology

Shifts

  • General Shift
About Company

Test Triangle is an emerging IT service provider specializing in application testing, DevOps, RPA, Custom software development, mobile app development, Atlassian consultancy, niche IT staff augmentation and training in advanced technologies. Possessing strong experience in different industry verticals such as Banking & Finance, Healthcare, Retail, IT & Education, Test Triangle has developed a unique approach to provide better value to the clients

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2019-10-09
2020-03-27T13:17
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    SUPPORT
  • FAQ
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