Md Imtiyaz Alam

  • Cloud Admin, Azure Cloud Engineer, Azure Administrator

Exp : 4 yrs

India Delhi

Email : im*****

Contact : 91 91*****

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1 virtual machines
3 Troubleshooting
4 Load Balancer
5 Iaas
6 IT Support
7 Azure Monitor
8 Azure MFA
9 Azure Cloud
10 Azure Blob Storage
11 Azure Active Directory
12 Azure AD Identity and Access M
13 Azure
Profile Summary :

With over 4 years of experience in the IT industry, I have developed a strong background in managing and implementing cloud infrastructure. I have been responsible for managing IT infrastructure on Azure, handling customer issues, and supporting deployment and technical issues. I have hands-on experience with Azure virtual machines, storage accounts, and backup. I have also worked with VM Scale set, Availability sets, and Availability zones. I have implemented Azure Site Recovery for business continuity during disaster times and have a good understanding of Azure Storage Replication. I have also integrated Azure Log Analytics with Azure VMs for monitoring log files, storing them, and tracking metrics and also good understanding to implement Azure AD applying Policies like RBAC, condition access and MFA setup. and worked with AD connect tool for Sync users between Azure AD and On-prem AD server, I have experience in troubleshooting day-to-day problems and providing on-call support 24x7.

Work Experience :
  • Associate Consultant - Technical Support
    Versetal Information System Private Limited

    location_on Delhi, India

    date_range 2023 - Till Date

    Roles and Responsibilities : Monitoring the tickets and handling the tickets as per policy. Responsible for managing the IT infrastructure on Cloud viz- Azure and supporting the deployment and technical issues for the company. Handling the customer for any issues related to Azure infrastructure. Configuring and managing Azure virtual machines- Windows, Linux Re-sizing VMs and Disk Expansion in Windows and Linux VMs through Azure Portal. Working with VM Scale set and Availability sets and Availability zones. Implementing Azure Site Recovery to achieve Business continuity during disaster time.. Create and Manage Custom Roles using Role-Based Access Control (RBAC). Implementation of Azure Backup using Azure IAAS VM Backup. Experience on taking on premise VM backup using MARS agent. Configuring and manage virtual networks, subnets, configure static public and private IP address. Hands-on-experience on Load balancer, App Gateway, Traffic Manager and CDN. Knowledge on Site to Site and Point to Site VPN Connectivity.

  • System Administrator
    OPTIT Technology Pvt Ltd

    location_on Delhi, India

    date_range 2021 - 2023

    Roles and Responsibilities : Trouble and customize Office365 applications and Licensemailbox, and anti-spam policies. Good understanding of window server 2012/2019,Active directory server, DNS, DHCP Take ownership and responsibility of queries, issues and problems assigned to the Desktop Support Admin Followed up with clients to ensure optimal satisfaction. Configuring MS outlook and mapping PST Tickets follow-up and ticket updates on the ticketing tool Troubleshoot and customize Office365 applications including MS office package, Teams, and Onedrive. Manage the Office 365 User account creation and password reset, Group creation. Configure VPN and provide security to the users Provided technical support, troubleshooting, and diagnosing hardware and software problems (desktop, laptop, LAN)

    JoulesToWatts Business Solution Pvt Ltd

    location_on Karnataka, India

    date_range 2019 - 2021

    Roles and Responsibilities : IT Vendor Management & IT Assets Inventory Management Troubleshooting problems related to Network, hardware, and software. Installing & Configuring Network printer Maintain backups and provide solutions for OS problems (Windows, Linux, Mac) Complete PC/helpdesk support for LAN/WAN, printer, Scanner Take ownership and responsibility for queries, issues, and problems assigned to the Desktop Support Administrator. Create and delete Outlook account and Manage Microsoft 365 account. Technical support to a system that is based on Ubuntu & Windows To provide 1st level analysis and support to the end-users in troubleshooting and resolving Desktop, and Laptop. Strong knowledge and experience with the Windows operating system Windows XP, Windows 7, Windows 8 & Windows 10. Addressing the issue complained by users through Mail & Direct calls as much earlier.

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