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Technology & IT
Desktop Software's & Network Devices
Course Language: English
Learn from : Hari Krishnan
Desktop support engineer, Network support Engineer, Helpdesk Technical Support
BIO:
I have been working as desktop support Engineer for past 3.11 years and as a skilled Desktop Support Engineer with a strong background in troubleshooting hardware and software issues across diverse platforms. Experienced in providing technical assistance to end-users, managing workstations, and ensuring smooth operation of desktop environments. Proficient in Windows and macOS systems, Microsoft Office Suite, Active Directory, and remote desktop tools. Known for excellent problem-solving skills, effective communication, and a strong commitment to user satisfaction and As a Network Support Engineer with expertise in maintaining, monitoring, and troubleshooting network infrastructures. Proficient in configuring routers, switches, firewalls, and VPNs, with strong knowledge of networking protocols such as TCP/IP, DNS, DHCP, and BGP. Experienced in working with Cisco, Juniper, and other major networking platforms. Demonstrates excellent analytical skills, quick issue resolution, and the ability to work efficiently under pressure to ensure optimal network performance and reliability
VIEW FULL PROFILECourse Description:
Welcome to Desktop Support and Network Fundamentals! This course is designed to give you a strong foundation in two of the most essential areas of IT: supporting end users with their desktop systems and understanding how networks operate behind the scenes.
🎯 What You'll Learn:
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Desktop Support Skills:
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Troubleshooting hardware and software issues
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Installing and configuring operating systems (Windows)
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Managing user accounts and permissions
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Using tools like remote desktop, ticketing systems, and command-line utilities
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Networking Basics:
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Understanding IP addressing and subnetting
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Setting up routers, switches, and wireless networks
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Network troubleshooting (ping, traceroute, ipconfig, etc.)
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Introduction to common protocols (TCP/IP, DNS, DHCP, HTTP/S)
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Course Curriculum:
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Desktop Support Skills:
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Troubleshooting hardware and software issues
-
Installing and configuring operating systems (Windows)
-
Managing user accounts and permissions
-
Using tools like remote desktop, ticketing systems, and command-line utilities
-
Networking Basics:
-
Understanding IP addressing and subnetting
-
Setting up routers, switches, and wireless networks
-
Network troubleshooting (ping, traceroute, ipconfig, etc.)
-
Introduction to common protocols (TCP/IP, DNS, DHCP, HTTP/S)
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4 Weeks
22
DAILY
Course Fee
$348.00
Post Course Support
- Assignments
- Forums
- Quizzes
- Resources
- Recorded Session Videos
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