AIRPORT GROUND STAFF

Job Description

"We are looking for energetic Ticketing staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers,

*Requirements*

Height should not be less than 5'2 (157)cm

Should not be overweight or underweight,

Should not have any visible marks, scars and tattoos.

Candidate must have completed class 12th

Candidate must have completed at least 18 year's

*Responsibilities*

passengers, and responding to questions.

Checking in baggage.

Making reservations.

Selling airline tickets.

Stocking aircraft with refreshments.

Cleaning aircraft after flights.

Assisting disabled passengers and those with small children.

Providing information to passenger 

Processing refunds for lost or damaged tickets or reservation errors

Explaining applicable fees and taxes for each ticket

Processing boarding passes and checking identification of passengers prior to allowing them to enter the terminal,

*Skills*

Customer service is the ability to interact with customers in a friendly and helpful manner.

Communication is the act of conveying information to another person.

Time management is the ability to complete tasks within a certain time frame.

Computer skills are a necessary skill for any job in the modern workplace.