AR Caller

Job Description

AR EXECUTIVE

Call Insurance companies on behalf of physicians and carry out further examination on outstanding Accounts Receivables

Prioritize unpaid claims for calling according to the length of time it has been outstanding

Call insurance companies directly and convince them to pay the outstanding claims

Check the relevance of insurance info offered by the patient

Transfer the outstanding balance to the patient of he/she doesn’t have adequate insurance coverage

If the claim has already been paid, ask the insurance company for Explanation of Benefits (EOB)

Make corrections to the claim based on inputs from the insurance company

Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use the appropriate codes to be used in documentation of the reasons for denials / underpayments

Take the appropriate action to the denied claims.

Good organizational skills to implement timely follow-up

Ability to multitask

Willingness to work in night shifts and weekends

Excellent verbal and written communication skills

Strong reporting skills

Ability to follow established work schedule

Ability to follow instructions precisely

Ability to work autonomously and as part of a team.