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Application Support Representative

  • Test Triangle
  • Job Type : Contract

  • room Russia /Moscow

Number Of Applications : 15

Job Posted On : 08/01/2021

Job Posted On : 08/01/2021

  • Onsite

    No

  • Remote Work

    Yes

  • Experience Required

    0 - 3 yrs

  • Start Date

    Feb 1, 2021

  • Number of Positions:

    1

  • Visa Sponsorship

    No

  • Spoken Languages

    English,Russian

  • Job Post Currency

    DAILY

    ₽300 - ₽300

REQUIRED SKILLS

VB
VBA
SQL
SQL Server
Sybase
L2 support
L3 support
CONTRACT

Job Duration: 6 months

Hourly Rate: ₽38 - ₽38

Daily Rate: ₽300 - ₽300

Monthly Salary: ₽6,600 - ₽6,600

Job Description

Role responsibilities: 

  • The associate should learn and support the applications in the region
  • Manage work on the ticketing tools used in the organization
  • Liaise with the business point of contacts over mail and phone calls based on the tickets to work towards ticket resolution.
  • Status reporting to IT leads in TCS and Customer managers.

Activities expected as part of L2 Support:

  • Business support request
  • Data Patches
  • Daily application health check
  • Triaging – To assign it to application support or Project team
  • P1/P2 issue co-ordination
  • Disaster Recovery planning and support

Activities expected as part of L3 Support:

  • Enhancements estimated and agreed to be effort less than 40 hours

Technologies:

  • VB, VBA, SQL Server, Sybase

Sectors

  • Information Technology

Shifts

  • General Shift
About Company

Test Triangle is an emerging IT service provider specializing in application testing, DevOps, RPA, Custom software development, mobile app development, Atlassian consultancy, niche IT staff augmentation and training in advanced technologies. Possessing strong experience in different industry verticals such as Banking & Finance, Healthcare, Retail, IT & Education, Test Triangle has developed a unique approach to provide better value to the clients.

Related Searches
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2021-01-08
2021-08-01T00:00
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RUB

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    SUPPORT
  • FAQ
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  • Contact Us
    OUR COMPANY
  • About Us
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    OUR SERVICES
  • Jobfynder
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