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Atlassian Consultant

  • Test Triangle
  • Job Type : Contract

  • room India /Hyderabad, Telangana

Number Of Applications : 66

Job Posted On : 22/02/2021

Job Posted On : 22/02/2021

  • Onsite

    No

  • Remote Work

    No

  • Experience Required

    0 - 5 yrs

  • Start Date

    Mar 14, 2021

  • Number of Positions:

    2

  • Visa Sponsorship

    No

  • Spoken Languages

    English

  • Job Post Currency

    Negotiable

REQUIRED SKILLS

Atlassian
Jira
CONTRACT

Job Duration: 36 months

Daily Salary: Negotiable

Job Description

Job Description:

Key Duties and Responsibilities:

  • Take technical ownership of the Jira service desk and Jira instances across the business
  • Keep systems up to date, maintain live and test environments, testing upgrades and changes and implementing them post evaluation, within the live system
  • Perform regular clean-ups to keep the systems performant

Providing day-to-day Support, to include:

  • Providing application support to end-users
  • Creation of complex workflows, project workflows, field configurations, screen schemes, permission schemes and notification schemes
  • Managing user permissions
  • Creation of dashboards for ticket assignments and reporting
  • Creation of SLA reports to demonstrate KPI effectiveness and efficiencies
  • Review and recommend plug-ins that provide enhanced functionality and reporting
  • Create and maintain technical documentation and user-guides

Your Key Skills:

  • Atlassian certified consultant preferable
  • Experience in performing installations, upgrades, and migrations of an ITSM solution
  • Experience setting up of projects for multi-discipline teams - customising workflows, permissions, screens and issues types specific to team requirements
  • Additional prior experience in using PostgreSQL, mySQL and JQL is required
  • Strong communication and interpersonal abilities
  • Define, manage and communicate best practices, so we have consistent templates and approaches across the board
  • Experience in server/DB maintenance activities of an ITSM solution

Sectors

  • Information Technology

Shifts

  • General Shift
About Company

Test Triangle is an emerging IT service provider specializing in application testing, DevOps, RPA, Custom software development, mobile app development, Atlassian consultancy, niche IT staff augmentation and training in advanced technologies. Possessing strong experience in different industry verticals such as Banking & Finance, Healthcare, Retail, IT & Education, Test Triangle has developed a unique approach to provide better value to the clients

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2024-03-14T18:30
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