Recommend, implement, and call monitoring preventative and corrective actions to ensure that quality assurance standards are achieved
Excellent problem-solving skills and keen attention to detail.
Solid analytical skills and technical comprehension. Outstanding written and verbal communication. Exceptional interpersonal skills and customer care. Keen attention to detail and thoroughness.
Through monitoring, a QA analyst gathers information to improve agent performance in the contact centre.
shifts will be rotational
Job Location: Jaipur
working days are 6 days
Experience: Minimum 2 yrs
Sectors
Others
Shifts
General Shift
About Company
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