Barista

Job Description

To prepare the long-term plan of managing the restaurant

To plan and prepare the calendar for various events and festivals

To coordinate daily Front of the House and Back of the House restaurant operations  

To deliver superior service and maximize customer satisfaction  

To respond efficiently and accurately to customer complaints  

To  regularly review product quality and research new vendors  

Organize and supervise shifts  

Appraise staff performance and provide feedback to improve productivity  

Estimate future needs for goods, kitchen utensils and cleaning products  

Manage restaurant’s good image and suggest ways to improve it  

Control operational costs and identify measures to cut waste  

Create detailed reports on weekly, monthly and annual revenues and expenses  

To conduct the survey of similar restaurants for continual betterment in terms of revenue

To decide the advertisement and publicity plans for promotion of restaurant

To track the ratings of the restaurant on various web portals viz Trip Advisor and to implement the measures for improving the same

To work out the rate contracts with corporate customers

To maintain the inventory of all the items of the restaurant and to report shortage