Branch Manager

Job Description

Job Description for Branch Manager

Job Purpose

- Oversee the business from the branch,

- Drive revenue growth of the Geographical cluster and various touch points through both asset & liability RM team

- To be responsible for managing & growing the Asset & Liability book, across businesses- SME and CBG

- To ensure profitable and quality client onboarding

- Driving Profit and loss of the cluster and overall development of franchise in local market.

- Ensuring RED / best in class customer service / experience

- Responsible for Audit, Governance and Control

- Follow One Bank philosophy

Key Accountabilities :

- Devise and implement a strategy to primarily grow the SME business in cluster (both liability and asset business) and to regularly interact with Regional Head and central team to ensure the same

- Build asset and liability book by ensuring appropriate product profitability (ROA, ROE, NIM, etc) and risk quality.

- To ensure the Risk taken is appropriate and in line with the returns

- To ensure active front office market coverage of SME Business and to establish the DBS Brand and presence with all our target customer groups and relevant parties.

- Assist in cross selling bank products from SME and CBG stable to the customers.

- Monitor and ensure financial goals are met with co-ordination across various business segments.

- Ensure adherence of processes, rules, guidelines of the bank including maintaining satisfactory audits of the branch.

- Ensure that all aspects of internal Governance are met, monitor compliance issues, and proactively highlight/escalate any issues.

- Operationalize, Leverage all the touch points in the vicinity of branch,

- Ensuring RED / best in class customer service / experience