CRD Infra Team L2 Netops

Job Description

Job Title: CRD Infra Team L2
Skills CRD Infra Team L2 - NetOps

Job Type: Contract
Location: Dublin, Ireland
Role Purpose                                                                                             

What Candidate will be responsible for:

• Collaborate with Operations and Engineering teams to provide infrastructure and networking support for our large and complex base of global clients.

• Assist in resolving priority incidents to quickly eliminate impacts, participate in root-cause analysis, and support subsequent corrective and preventative actions.

• Implement and support infrastructure applications and services, such as Okta, PingIdentity, Citrix, SFTP, Active Directory, Group Policy, SSRS and Tidal

• Assist with onboarding new clients, including environment provisioning, customer connectivity, service integration, and security configuration.

• Have a deep appreciation of why Security is important to our company and our customers.

• Create and maintain detailed operational documentation and runbooks.

• Establish, maintain, and adhere to technical standards, policies, and procedures.

• Manage, monitor, and troubleshooting systems with strong focus on continuous improvement.

• Collaborate with business and software teams to create/streamline/automate support processes.

Education & Preferred Qualifications:

• Bachelor’s degree in a technical or analytical discipline such as Computer Science, IT, MIS/CIS, Engineering, Financial Engineering, Science, Economics, Mathematics or Statistics

• 6-8 years of IT experience.

• Operational experience on an infrastructure/networking/systems administration team supporting mission critical production systems in Azure cloud environment.

• Experience with managed hosting and cloud providers specially Azure is a plus (other ex: Rackspace, Amazon Web Services / AWS, Century Link)

• Extensive experience working with various core infrastructure and web technologies

A strong knowledge of networking is required along with hands on experience solving problems with firewalls, VLANs, site to site VPNs, etc.

An understanding of BGP, MPLS, OSPF, Azure Application Gateways and Azure Traffic Manager

Substantial experience MS Windows Server system administration or application server support

• Several years experience with VMWare system advanced administration