CRM Executive

Job Description

Job Description

• Minimum Qualification : 12th

• Candidate Should be comfortable with 6 Days working

• Immediate Joiner preferably people staying in Bangalore

• Work from office job.

• Prepare & maintain relevant documents manual & digitally of all the customers been enrolled each product and services in the organization.

• Maintaining customer relationships to generate regular business from clients.

• Interact with clients through calls or mail for their requirements and communicate the requirement to the sales team.

• Process email marketing leads, prepare project schedules, and review and check procedures and documentation

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Desired Candidate Profile

A minimum of 3+ years’ experience in Customer Relation.

 Excellent interpersonal and communication skills[Verbal & Written].

 Proficient in all Microsoft applications.

 Superior product knowledge.

 A team player with leadership skills.

 Maintain a positive attitude focused on customer satisfaction.

 Making sales calls, continuously updating and maintaining our CRM database

 Contacting potential and existing customers on the phone, by email

 Handling customer questions, inquiries, complaints

 The managing process through specific software programs

 Establish a collaborative relationship with prospective customers from various sources such as networking, cold calling, and referrals.

 Academic

SSLC / PUC / Graduate Technical / Professional

Building & maintaining profitable relationship with the customers

 Gender: Male / Female

 Kannada is a Mandatory Language.

 If candidates understands and speaks local languages of Kannada,English,Tamil,Telugu,Hindi added advantage

 Education : - SSLC or PUC or Graduate

 Experience: - Min. 2-3 yrs experience.

 Should be Residing at Bangalore

 Good Communication Skills