CUSTOMER CARE SUPPORT

About Company

BPO services EbixCash Global Services Pvt. Ltd. – The EbixCash Global Services Division offers BPO services like customer retention and customer experience services across India, including inbound/outbound contact call centers; email, chat and social media contact centers; feet on street and last mile delivery services; hiring, onboarding, payroll and human resources help desk services; IT and digital transformation services (e.g., knowledge management, application development and infrastructure management). On October 1, 2020 EbixCash acquired a 70% interest in AssureEdge Global Services ("AssureEdge"). AssureEdge was a pan-India based BPO company, serving a number of industries and clients that had cross-selling value for EbixCash services. This business has experienced strong tailwinds post acquisition and hence, the company had to increase the head count by approximately 2,000 as of September 2021