Catalog Specialist

Job Description

hello everyone!!

we are hiring for catalog specialist

company name : AMAZON, INDIA

Catalog Services team at Amazon is looking for a highly motivated and talented candidate to support the improvement of our catalog creation processes and experience. The ideal candidate must demonstrate attention to detail, commitment to excellence, and great capacity of self-management. In addition, the candidate must demonstrate approach to continuously advocating for, and driving improvements on behalf of our customers.

Key job responsibilities

Provide support for catalog creation, listing products, shipment related issues etc.

Handle cases related to inbounding, product issues and customer complaints

Guide partners for completing onboarding formalities and train them on internal tools.

Co-ordinate with partners and internal teams for Catalog creation & product imaging.

Review Amazon catalog for content quality based on pre-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience.

Document processes & regularly update existing SOPs.

Review & suggest SOP changes required if any to the team basis input from Business managers

Handle daily, weekly and monthly business reports

Work with key internal stakeholders to improve catalog quality at creation, while providing a self-serviced and user-friendly experience to our partners

BASIC QUALIFICATIONS

Fluency in English written and spoken

Experience in process creation and improvement

Experience with Excel: ability to process and analyze data on daily basis

PREFERRED QUALIFICATIONS

Knowledge of analytics & statistical tools such as SAS, PowerBI, SQL & ETL DW concepts

Knowledge of visualization tools such as Tableau, Datazen, SSRS

Experience back office operations, escalation management and troubleshooting environments

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

If you want to apply then fill this form

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Apply link :- https://forms.gle/aWKXB8AnTXp8wyCXA

you can send your cv on chauhanmegha024@gmail.com

Job Types: Full-time, Regular / Permanent

Salary: From ₹25,000.00 per month

Benefits:

• Flexible schedule
• Paid sick time
• Paid time off
• Work from home

Schedule:

• Rotational shift

Supplemental pay types:

• Overtime pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus

Work Location: In person

If you want to apply then fill this form

Apply link :- https://forms.gle/aWKXB8AnTXp8wyCXA

you can send your cv on chauhanmegha024@gmail.com

you can also send your CV on 7771080937