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Clients Service Executive

  • hrfricanallianceplc@gmail.com
  • Job Type : Permanent

  • room Nigeria /Lagos

Number Of Applications : 156

Job Posted On : 09/09/2022

Job Posted On : 09/09/2022

  • Onsite

    Yes

  • Remote Work

    No

  • Experience Required

    1 yrs

  • Start Date

    Sep 12, 2022

  • Number of Positions:

    10

  • Visa Sponsorship

    No

  • Spoken Languages

    English

  • Job Post Currency

    Annual

    $100 - $150

REQUIRED SKILLS

Proficiency in Microsoft Excel.
Working knowledge of Customer Relationship Management (CRM) software.
The ability to work efficiently under pressure.
Excellent organizational and time management skills.
Strong analytical and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
PERMANENT
Annual Salary: $100 - $150

Job Description

Job position: Clients service executive

 Job roles and Responsibilities:

Cultivating solid relationships with clients through the provision of exceptional after-sales service.

Creating a positive onboarding experience for new clients.

Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.

Identifying ways to overcome clients' initial dislike of company products.

Maintaining an accurate record of all existing and potential clients.

Responding to client inquiries in a timely and professional manner.

Training and providing overall guidance to client service employees.

Organizing training seminars to enable clients to fully utilize product features and benefits.

Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.

Salary: 

₦150,000 - ₦170,000 monthly

 

Interested and qualified candidates should hurry up and apply

Shortlisted candidates will be contacted

 

Note: only candidates living in Lagos will be considered.

Sectors

  • Accounting & Finance
  • Banking
  • Human Resources & Recruitment

Shifts

  • General Shift
About Company

African Alliance Insurance Plc is widely recognised as the most experienced and strongest Specialist Life Assurance Office in Nigeria, serving thousands of customers with personalised insurance products tailored for each stage of their lives. Formerly African Alliance Insurance Limited, we were incorporated on May 6, 1960 by our founders Chief S.L. Edu (CON), Mr T. A. Braithwaite (CON) and Chief M.E.R. Okorodudu, backed by world class reinsurers and co-shareholders, Munich Reinsurance Company. Today, African Alliance Insurance Plc drives innovation in the 21st century and uniquely positions itself to offer premium value to all its stakeholders, from its esteemed customers to its employees, partners and shareholders. Operating a network of 18 branch offices managed by a competent and passionate team, we offer a creative combination of Protection (Term Assurance and Group Life), Savings and Investments Products. Our clients choose us for our excellent customer service delivery and prom

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2022-10-12T07:00
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