Collection Agent

Job Description

Responsibilities

Collaborating on debt collection efforts with Accounts, Sales and the legal department

Developing debt collection strategies and plans

Contacting debtors by telephone to enact and negotiate debt delivery

Searching publicly available databases to track down defaulters, including credit bureau information, background checks, and loan documents

Preventing repeated payment delinquency by negotiating manageable debt payments

Negotiating settlements to receive payment on a certain percentage of the debt

Keeping hard copy and electronic records of all communications, payment plans agreed to and amounts paid.

Sending statements of delinquencies and satisfied debts to the credit bureau as well as purging records where debts have been satisfied.

Initiating legal and repossession proceedings if debt recovery fails.

Requirements

English Speaker (Arabic speaker preferable), proficient in MS Office i.e. Excel, outlook and email writing

1-2 year relevant experience

Required to start immediately

Job Types: Full-time, Permanent