Collection Agent

Job Description

• Achieving individual collections and productivity targets;
• Communicate effectively to negotiate successful promises to pay (PTPs).
• Ensure full understanding of client’s product/s.
• Good understanding of, and ability to apply applicable laws, rules and regulations;
• Adherence to prescribed call scripts;
• Updating debtors’ information;
• Knowledge and understanding of the importance of the protection of personal information (POPIA).