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Customer Care Associate

  • VU Job Solution
  • Job Type : Permanent

  • room India /Bengaluru, Karnataka

Number Of Applications : 290

Job Posted On : 16/03/2022

Job Posted On : 16/03/2022

  • Onsite

    Yes

  • Remote Work

    No

  • Experience Required

    0 - 1 yrs

  • Start Date

    Mar 15, 2022

  • Number of Positions:

    15

  • Visa Sponsorship

    No

  • Spoken Languages

    English

  • Job Post Currency

    Annual

    ₹25,000 - ₹40,000

REQUIRED SKILLS

Customer Support
Customer Satisfaction
Microsoft Outlook
Knowledge Base
Knowledge Sharing
Leadership Development
PERMANENT
Annual Salary: ₹25,000 - ₹40,000

Job Description

esponsibilities

• Answer calls professionally and provide information about products and services, and obtain details of complaints

• Identify and assess customers' needs to achieve satisfaction

• Keep records of customer interactions, transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications

• Follow up to ensure that appropriate actions are taken on customer requests

• Refer unresolved customer grievances or special requests to designated departments for further investigation

• Provide accurate, valid, and complete information by using the right methods/tools

 

Requirements

• Strong communication & interpersonal skills

• Ability to listen and problem-solve

• Ability to handle volume of incoming calls

• Basic computer skills

 

Sectors

  • Others

Shifts

  • General Shift
About Company

We working Non IT and IT Jobs

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2022-03-16
2022-04-15T18:30
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