Customer Care Executive

Job Description

Roles and Responsibilities:

Building and maintaining profitable relationships with key customers.

Overseeing the relationship with customers handled by your team.

Resolving customer complaints quickly and efficiently.

Keeping customers updated on the latest products in order to increase sales.

Expanding the customer base by upselling and cross-selling.

Understanding Customer individual needs and addressing the queries.

Proficient in all Microsoft applications.

Superior product knowledge.

A team player with leadership skills.

Maintain a positive attitude focused on customer satisfaction