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Customer Care Manager

  • Voluntad India Pvt Ltd
  • Job Type : Contract/Permanent

  • room India /TAMIL NADU

Number Of Applications : 23

Job Posted On : 15/03/2022

Job Posted On : 15/03/2022

  • Onsite

    No

  • Remote Work

    Yes

  • Experience Required

    0 - 1 yrs

  • Start Date

    Mar 15, 2022

  • Number of Positions:

    1

  • Visa Sponsorship

    No

  • Spoken Languages

    English

  • Job Post Currency

    Annual

    ₹12,000 - ₹13,000

REQUIRED SKILLS

Good english spoken
PERMANENT
Annual Salary: ₹12,000 - ₹13,000
CONTRACT

Job Duration: 1 month

Hourly Rate: ₹68 - ₹74

Daily Rate: ₹545 - ₹591

Monthly Salary: ₹12,000 - ₹13,000

Job Description

Responsibilities of the candidates include:  

 

• Manage a team of individuals working on telesales/customer support

• Resolve customer complaints brought to your attention

• Create policies and procedures

• Plan the training and standardization of service delivery

• Manage inbound and outbound customer calls in a timely manner

• Identify customers’ needs and wants, clarifying information whenever possible

• Conduct quality assurance surveys with customers and provide feedback to the team

• Gain comprehensive product knowledge to enhance customer support

• Maintain a pleasant working environment for your team

 

Candidate Must Have Good English Knowledge to Speak

Sectors

  • Sales & Marketing

Shifts

  • General Shift
About Company

Ironbox stems from the passion to simplify the wellness of your clothes. As life gets busier day by day, technology serves as a digital servant. Ironbox blends this technology with innovation and customer delight, to iron your life style wrinkle free and tension free. We steam out here as the new generation fabric makeover venture, with exclusive expertise in ironing your clothes at costs that won’t burn out your pockets. All that we know and all that we do is ironing, hence we do with passion and perfection. Our high quality services are capable of touching your heart, right from collecting your clothes to delivering it on time with ultimate care and safety. The craft of Ironbox lingers in making your clothes appear as if they are remade and retailored especially for you, with crisp and clear look. Since our mission is to iron out the wrinkles and steam out the burdens of your day to day lifestyle, we use the vacuum-steam ironing systems, one of our innovation, to tender touch your cl

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2022-03-15
2022-04-15T18:30
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