Job Type : Permanent
Number Of Applications : 66
Job Posted On : 13/09/2022
Job Posted On : 13/09/2022
• A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as:
• Providing introductory information to new customers.
• Following up with clients or customers to check that they’re still satisfied with any purchases.
• Ensuring that customers are satisfied with products or services rendered.
• Letting customers or clients know about additional products or services.
• Determining the quickest, most effective ways to answer a client’s or customer’s questions.
• Troubleshooting common issues with a product or service.
• Working with a team of CSRs and other departments to find appropriate solution.
Requirements
• Must have at least OND certification in any related field.
• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Ability to answer a high volume of calls and/or emails daily.
• Multitasking and organizational skills
• Time-management skills.
• Attentiveness and Deligence.
• Ability to share work among a customer service team.
• Ability to find the positive in any situation.
We are aiming at removing 100 millions from poverty
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