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Customer Care Representative

  • Bluekite Consult
  • Job Type : Permanent

  • room Nigeria /Lagos

Number Of Applications : 66

Job Posted On : 13/09/2022

Job Posted On : 13/09/2022

  • Onsite

    Yes

  • Remote Work

    No

  • Experience Required

    1 - 2 yrs

  • Start Date

    Sep 12, 2022

  • Number of Positions:

    10

  • Visa Sponsorship

    Yes

  • Spoken Languages

    English

  • Job Post Currency

    Negotiable

REQUIRED SKILLS

Computer Literacy
PERMANENT
Annual Salary: Negotiable

Job Description

• A Customer Service Representative’s duty is to support customers. This main responsibility covers lots of duties, such as:

• Providing introductory information to new customers.

• Following up with clients or customers to check that they’re still satisfied with any purchases.

• Ensuring that customers are satisfied with products or services rendered.

• Letting customers or clients know about additional products or services.

• Determining the quickest, most effective ways to answer a client’s or customer’s questions.

• Troubleshooting common issues with a product or service.

• Working with a team of CSRs and other departments to find appropriate solution.

 

Requirements

• Must have at least OND certification in any related field.

• Interpersonal and customer service skills.

• Analytical and problem-solving skills.

• Ability to answer a high volume of calls and/or emails daily.

• Multitasking and organizational skills

• Time-management skills.

• Attentiveness and Deligence.

• Ability to share work among a customer service team.

• Ability to find the positive in any situation.

Sectors

  • Accounting & Finance

Shifts

  • General Shift
About Company

We are aiming at removing 100 millions from poverty

Related Searches
  • Office Assistant
  • Sales Coordinator
  • Marketing Head
  • Spain Madrid initial site visit

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2022-10-12T23:00
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