Customer Care Representative

Job Description

Job overview

Our company is looking for talented Sale Customer Service Representative to be responsible for generating leads and meeting market goals. To be successful in this role, a deep understanding of the sales process and dynamics is required, and a superb interpersonal skill is essential.

Responsibilities

Meeting or exceeding sales targets or goals. Generate leads. Strive to establish and relationships with new customers. Maintain customers satisfaction through excellent customer service.Identify customers needs and address them accordingly.Keep a high level of knowledge about existing products and services, and learn about new products and services as they come in.Follow up on customer orders as necessary.Preparing weekly and monthly reports.Meet with customers to determine their specific needs and wants, making suggestions as appropriate.QualificationB.Sc./HND in Marketing or any related fieldRequirementsExcellent oral and written communication skills Superior interpersonal skillsAbility to take initiative and work independently.Exceptional organizational skillsGood familiarity with word processing, spreadsheet, and database applications 1+ years of experience in sales 1+ years of experience in the industryStrong knowledge of industry standards Confident and charismatic approach to people

Location: Lagos

SEND CV TO: recruitment@northerlyconsulting.com