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Customer Relations Officer

  • Hair O Craft
  • Job Type : Permanent

  • room India /Salem, Tamil Nadu

Number Of Applications : 5

Job Posted On : 03/02/2023

Job Posted On : 03/02/2023

  • Onsite

    Yes

  • Remote Work

    No

  • Experience Required

    0 - 3 yrs

  • Start Date

    Feb 5, 2023

  • Number of Positions:

    1

  • Visa Sponsorship

    No

  • Spoken Languages

    English,Tamil

  • Job Post Currency

    Annual

    ₹15,000 - ₹20,000

REQUIRED SKILLS

communication skills.
PERMANENT
Annual Salary: ₹15,000 - ₹20,000

Job Description

• Co-ordinate with the medical team and give suitable solutions for the customer;

• Advise customers regarding our services and convince them about our strengths;

• Planning customer relations management strategies designed to attract and retain

customers while expanding the brand’s reach and boosting consumer loyalty;

• Act as point of contact for complaints and escalate issues as appropriate;

• Resolve customer complaints quickly and effectively;

• Collaborate with internal teams to address customer needs;

• Team working and leadership skills; create new strategies and stay on top of the

administration side of things;

• The ability to meet tight deadlines and outstanding time management skills;

• Achieve sales and revenue targets and work diligently to achieve them;

• Participation in all Promotional Activities;

• Implementing strategies to test the various forms of marketing developed by the team;

• Top-quality analytical skills involve gathering and analyzing data to help you understand

your customer base and coming up with suggestions for improving the existing strategy.

• Making sure the customer database is correctly segmented for targeted marketing activities;

• Creating emails and other content as part of a wider marketing campaign;

• Help sales team up-sell or cross-sell services and products;

• Liaising with other Government departments as and when needed;

• Travelling as the Company demands.

Sectors

  • Sales & Marketing

Shifts

  • General Shift
About Company

Advanced Hair Restoration India Pvt Ltd is a leading hair transplant and advanced hair care and treatment service provider in Kochi, Kerala established in 2006 and specializes in hair transplant surgeries and advanced hair care and treatment services under different brand names, mainly “Hair O Craft” by employing modern technology and offering FUE (Follicular Unit Extraction) hair transplant method to clients in various walks of life.

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2023-02-03
2023-03-05T18:30
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