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Customer Service Executive

  • Wehire Talent Solution
  • Job Type : Permanent

  • room India /Mumbai, Maharashtra

Number Of Applications : 64

Job Posted On : 15/11/2022

Job Posted On : 15/11/2022

  • Onsite

    Yes

  • Remote Work

    No

  • Experience Required

    0 - 21 yrs

  • Start Date

    Jan 2, 2023

  • Number of Positions:

    20

  • Visa Sponsorship

    No

  • Spoken Languages

    English

  • Job Post Currency

    Annual

    ₹200,000 - ₹450,000

REQUIRED SKILLS

Clear Communication Skills
english proficiency (spoken)
PERMANENT
Annual Salary: ₹200,000 - ₹450,000

Job Description

Wehire Talent Solutions is currently hiring for a leading UK-based Telecom company. The ideal candidate loves talking to people and proactively solving issues.

 

Responsibilities

  • Manage large amounts of incoming and outgoing phone calls.
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Qualifications

  • Graduate or HSC with minimum 6 months of experience in International Voice Customer Service.
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work.
  • Between 18 - 40 years of age.

 

Shift

Any time between 11am to 4:30am (9-hour shift would be allotted on the basis of the roster + rotational week offs).

Sectors

  • Information Technology

Shifts

  • General Shift
About Company

Wehire talent solutions is a Human resouce recruitment firm focusing on hiring for all type of Jobs & Process in Mumbai, Navi Mumbai , Thane.

2022-11-15
2023-02-02T18:30
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INR

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marketing@techfynder.com

India : +91 9030744477

Ireland: +353 19685077

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marketing@techfynder.com
Download on Google PlayDownload on the App Store
    SUPPORT
  • FAQ
  • Terms & Conditions
  • Contact Us
British Council Certified Counsellor
    OUR COMPANY
  • Meet the Team
  • Our Blogs
    OUR SERVICES
  • Jobfynder
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