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Customer Service Manager

  • Topfront Careers
  • Job Type : Contract/Permanent

  • room Nigeria /Lagos

Number Of Applications : 67

Job Posted On : 24/10/2022

Job Posted On : 24/10/2022

  • Onsite

    Yes

  • Remote Work

    No

  • Experience Required

    2 - 4 yrs

  • Start Date

    Nov 4, 2022

  • Number of Positions:

    2

  • Visa Sponsorship

    No

  • Spoken Languages

    English

  • Job Post Currency

    Annual

    ₦120,000 - ₦150,000

REQUIRED SKILLS

Good Customer Service Skills
Good communication skill
Excellent time management skil
Interpersonal Skills
Excellent organizational and multi-tasking skills
Excellent Leadership Skills
PERMANENT
Annual Salary: ₦120,000 - ₦150,000
CONTRACT

Job Duration: 3 months

Hourly Rate: ₦682 - ₦852

Daily Rate: ₦5,455 - ₦6,818

Monthly Salary: ₦120,000 - ₦150,000

Job Description

Job Description 

We are searching for a motivated and experienced customer service manager to oversee the customer service department and develope loyalty programs to increase customer satisfaction. 

Job Responsibilities 

  • Overseeing day-to-day operations in the customer service department.
  • Responding to customer service issues in a timely manner.
  • Creating effective customer service procedures, policies, and standards.
  • Maintaining relationships with profitable customers
  • Making weekly and monthly reports and surveys
  • Staying current on the latest industry trends and techniques

Sectors

  • Others

Shifts

  • General Shift
About Company

Topfront Careers is a leading consulting and recruitment company specialized in HR consulting, Training and Advisory services, providing employer a genuinely empowering work experience to each member of its organization finding the best potential candidates that best fits in their vacancies, and also gives applicants a full rundown of our recruitment process by providing in-depth information for each potential candidate.

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2022-10-24
2023-02-04T23:00
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