Customer Service Manager
- Topfront Careers
Job Type : Contract/Permanent
- Nigeria /Lagos
Number Of Applications : 67
Job Posted On : 24/10/2022
Job Posted On : 24/10/2022
Onsite
Yes
Remote Work
No
Experience Required
2 - 4 yrs
Start Date
Nov 4, 2022
Number of Positions:
2
Visa Sponsorship
No
Spoken Languages
English
Job Post Currency
Annual
₦120,000 - ₦150,000
REQUIRED SKILLS
PERMANENT
Annual Salary: ₦120,000 - ₦150,000
CONTRACT
Job Duration: 3 months
Hourly Rate: ₦682 - ₦852
Daily Rate: ₦5,455 - ₦6,818
Monthly Salary: ₦120,000 - ₦150,000
Job Description
Job Description
We are searching for a motivated and experienced customer service manager to oversee the customer service department and develope loyalty programs to increase customer satisfaction.
Job Responsibilities
- Overseeing day-to-day operations in the customer service department.
- Responding to customer service issues in a timely manner.
- Creating effective customer service procedures, policies, and standards.
- Maintaining relationships with profitable customers
- Making weekly and monthly reports and surveys
- Staying current on the latest industry trends and techniques
Sectors
- Others
Shifts
- General Shift
About Company
Topfront Careers is a leading consulting and recruitment company specialized in HR consulting, Training and Advisory services, providing employer a genuinely empowering work experience to each member of its organization finding the best potential candidates that best fits in their vacancies, and also gives applicants a full rundown of our recruitment process by providing in-depth information for each potential candidate.
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