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Customer Service

  • Olatunde nig ltd
  • Job Type : Permanent

  • room Nigeria /Lagos

Number Of Applications : 72

Job Posted On : 19/10/2022

Job Posted On : 19/10/2022

  • Onsite

    Yes

  • Remote Work

    No

  • Experience Required

    2 - 4 yrs

  • Start Date

    Oct 30, 2022

  • Number of Positions:

    15

  • Visa Sponsorship

    No

  • Spoken Languages

    English

  • Job Post Currency

    Negotiable

REQUIRED SKILLS

Communicating and coordinating with colleagues as necessary.
PERMANENT
Annual Salary: Negotiable

Job Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Sectors

  • Accounting & Finance

Shifts

  • General Shift
About Company

We are consulting firm recruiting for other organizations looking for vibrant and qualify staff into their organization

Related Searches
  • Marketing Executive
  • Human Resources Assistant
  • Purchase Engineer
  • Customer Support Executive female

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2022-10-19
2022-11-30T23:00
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