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Customer Service

  • Mod
  • Job Type : Permanent

  • room Nigeria /Lagos

Number Of Applications : 187

Job Posted On : 28/10/2022

Job Posted On : 28/10/2022

  • Onsite

    No

  • Remote Work

    Yes

  • Experience Required

    2 - 4 yrs

  • Start Date

    Oct 27, 2022

  • Number of Positions:

    20

  • Visa Sponsorship

    No

  • Spoken Languages

    English

  • Job Post Currency

    Negotiable

REQUIRED SKILLS

Applications
Team Managing
Knowing our products inside and out so that you can answer questions.
Processing orders
forms
and requests.
Keeping records of customer interactions
transactions
comments
and complaints.
PERMANENT
Annual Salary: Negotiable

Job Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support

Sectors

  • Accounting & Finance
  • Sales & Marketing

Shifts

  • General Shift
About Company

We are consulting firm recruiting for other organization looking for qualify and vibrant candidate into their organization

2022-10-28
2022-11-27T23:00
https://d316yk9f1zluhf.cloudfront.net/635ba604276eb500016045e1-1.jpg
NGN

Contact us below to hear about our global solutions

marketing@techfynder.com

India : +91 9030744477

Ireland: +353 19685077

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marketing@techfynder.com
Download on Google PlayDownload on the App Store
    SUPPORT
  • FAQ
  • Terms & Conditions
  • Contact Us
British Council Certified Counsellor
    OUR COMPANY
  • Meet the Team
  • Our Blogs
    OUR SERVICES
  • Jobfynder
  • Talentfynder
  • Studyfynder
  • Skillfynder
  • Internshipfynder
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  • Jobs in India
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  • Jobs in Germany
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  • Jobs in UK
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