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Customer Service

  • trnrecruiters
  • Job Type : Permanent

  • room Nigeria /Lagos

Number Of Applications : 121

Job Posted On : 30/11/2022

Job Posted On : 30/11/2022

  • Onsite

    No

  • Remote Work

    Yes

  • Experience Required

    4 yrs

  • Start Date

    Dec 11, 2022

  • Number of Positions:

    1

  • Visa Sponsorship

    No

  • Spoken Languages

    English

  • Job Post Currency

    Annual

    ₦70,000 - ₦90,000

REQUIRED SKILLS

Good Communication
* Organized and efficient in daily tasks
- Ensure that purposed designs are in compliance with the latest energy efficient design criteria.
PERMANENT
Annual Salary: ₦70,000 - ₦90,000

Job Description

Job summary
Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales.

Customer Service Representative Responsibilities:
. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
. Responding promptly to customer inquiries.
. Communicating with customers through various channels.
. Acknowledging and resolving customer complaints.
. Knowing our products inside and out so that you can answer questions.
. Processing orders, forms, applications, and requests.
. Keeping records of customer interactions, transactions, comments, and complaints.
. Communicating and coordinating with colleagues as necessary.
. Providing feedback on the efficiency of the customer service process.
. Managing a team of junior customer service representatives.
. Ensure customer satisfaction and provide professional customer support.

Requirements
High school diploma, general education degree, or equivalent.
Ability to stay calm when customers are stressed or upset.
Comfortable using computers.
Experience working with customer support.

Sectors

  • Human Resources & Recruitment

Shifts

  • General Shift
About Company

TRN Recruiters creates employment for people

Related Searches
  • Business Development Executive
  • Mechanical Engineer
  • Relationship Manager
  • Human Resource Officer
  • Customer Care Executive

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2022-11-30
2023-01-11T23:00
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