Customer Service Representative
- CRADFIELD GROUP
Job Type : Permanent
- Nigeria /Lagos
Number Of Applications : 163
Job Posted On : 24/01/2023
Job Posted On : 24/01/2023
Onsite
Yes
Remote Work
No
Experience Required
1 - 5 yrs
Start Date
Jan 29, 2023
Number of Positions:
10
Visa Sponsorship
No
Spoken Languages
English
Job Post Currency
Negotiable
REQUIRED SKILLS
PERMANENT
Annual Salary: Negotiable
Job Description
RESPONSIBILITIES
- Maintaining a positive, empathetic and professional attitude towards customers at all times
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Keeping records of customer interactions and transactions
- Providing feedback on the efficiency of the customer service process
REQUIREMENTS
- HND, BSc, BA in relevant field
- Ability to stay calm when customers are stressed and upset
- Comfortable using computers
- Experience working with Customer support
Sectors
- Human Resources & Recruitment
- Sales & Marketing
- Others
Shifts
- General Shift
About Company
Cradfield Group is a Human Resources, business consultant and health management practice that provides a comprehensive range of Solutions with a business focus. Cradfield Group is the nucleus of a multidisciplinary team of Human Resources, business and health management specialists. Cradfield Group is a dynamic organization that excels in consulting and training and we are accomplished in delivering results.