Customer Service Representative

Job Description

Job Description - CUSTOMER SERVICE OFFICER

We are looking for personable and amiable personality as a Customer Service Officer (CSO)  with at least a diploma certificate.

Customer service representatives work directly with customers and clients of all kinds of businesses. Your primary role is to represent the company  in dealings with customers and clients.

JOB DESCRIPTION. 
Communicating with clients and customers about their experiences with a product or service
Providing advice on purchasing products or services
Answering client or customer questions about properly using or accessing a product or service
Taking or processing orders for a product or service
Listening to customer or client complaints or concerns and working to resolve their issues.

REQUIREMENT.
* Proven customer support experience or experience as a Client Service Representative
* Track record of over-achieving quota
Strong phone contact handling skills and active listening
* Familiarity with CRM systems and practices
* Customer orientation and ability to adapt/respond to different types of characters
* Excellent communication and presentation skills
* Ability to multi-task, prioritize, and manage time effectively
High school certificate or diploma

Preferable Ikeja residents

Work Schedule

This job has the following work schedule:

Monday - Friday

Benefits & Perks

This job has the following benefits:

Medical coverage

Employee discounts

Travel & spending expenses

Retirement plan

Training & professional development