Customer Service Representative

Job Description

Role Title: Customer Service Specialist Role Location : Warsaw Duration: 1 Year FTE Customer Service Specialists with German OR French for our new Contact Centre in Warsaw. The project relates to direct contact with clients from Switzerland - receiving telephone calls related to car insurance claim. Your duties: • Telephone contact with our clients in German in the process of car damage claims (incoming calls) • Commencement of accident damage proceedings Required: • Fluency in French or German • Minimum one year of experience in customer service (front office, by phone) • Experience or education in insurance is welcome As a member of our team we offer: • Stable employment based on a 12-month full-time employment contract followed by an indefinite contract • A solid and transparent3-weeks training program in Poland and Switzerland, as well as development opportunities in the area of insurance • Work from Monday to Friday (without night and weekend shifts) between 8:00 and 17:00 • Health insurance in Enel Med • French, German regular usage at work • Nice team and start-up atmosphere • A comfortable office in the BeYOURSeLF space