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Customer Service Representative

  • Valero Energy Corp/tx
  • Job Type : Contract/Permanent

  • room United States /Finleyville, Pennsylvania

Number Of Applications : 59

Job Posted On : 13/02/2023

Job Posted On : 13/02/2023

  • Onsite

    No

  • Remote Work

    Yes

  • Experience Required

    1 - 6 yrs

  • Start Date

    Feb 12, 2023

  • Number of Positions:

    1

  • Visa Sponsorship

    No

  • Spoken Languages

    English

  • Job Post Currency

    Annual

    $30 - $35

REQUIRED SKILLS

customer
data
PERMANENT
Annual Salary: $30 - $35
CONTRACT

Job Duration: 4 months

Hourly Rate: $30 - $35

Daily Rate: $240 - $280

Monthly Salary: $5,280 - $6,160

Job Description

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Sectors

  • Human Resources & Recruitment

Shifts

  • General Shift
About Company

Founded in 1980 and named for the mission San Antonio de Valero – the original name of the Alamo – Valero Energy Corporation has continued to grow and evolve to become the largest global independent petroleum refiner and a leading producer of renewable fuels in North America. Valero is managing its business to responsibly meet the world's growing demand for reliable and affordable energy. It is investing in innovative low-carbon technologies, while at the same time prioritizing safety, environmental stewardship and community engagement that are foundational to its success.

2023-02-13
2023-06-12T20:00
https://d316yk9f1zluhf.cloudfront.net/images/company-logo-default-for-all.png
USD

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