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Customer Support

  • Nova IVF Fertility
  • Job Type : Contract/Permanent

  • room India /Karnataka

Number Of Applications : 13

Job Posted On : 14/03/2023

Job Posted On : 14/03/2023

  • Onsite

    No

  • Remote Work

    No

  • Experience Required

    1 yrs

  • Start Date

    Mar 13, 2023

  • Number of Positions:

    2

  • Visa Sponsorship

    No

  • Spoken Languages

    English,Kannada,Telugu

  • Job Post Currency

    Negotiable

REQUIRED SKILLS

Good communcation
PERMANENT
Annual Salary: Negotiable
CONTRACT

Job Duration: 1 month

Daily Salary: Negotiable

Job Description

To remain well-groomed as per company policy.  Handling telephonic inquiries of the patients and keeping a record of the same.  Booking new and follow-up appointments of the patients online and directly in SIVIS.  Calling patients, who missed their first and follow-up appointments for the next appointment and reason for missing the same.  Greeting and welcoming the patients/guests/consultants both voice and face-toface.  Assisting patients to fill-up the registration form and then registering patients in SIVIS.  Collecting payments and generating receipts for the patients.  Preparing patients file (IVF files + Lab reports + SA report) for the next day appointments and informing same to consultants.  Retrieving lab reports from the lab at regular interval and arranging the same in the alphabetical order.  Following the patient flow as per standards and coordinating the same with other roles in the center.  Scheduling appointments of the patients in a way which helps in minimizing patient waiting time in the system.  Managing the patients waiting time in peak hours  Managing the clinic ambience and display (Sound/

Sectors

  • Pharmaceutical & Medical Devices

Shifts

  • General Shift
About Company

Nova IVF Fertility is India's leading chain of fertility and IVF centers and has a vision to be the best-in-class in the field of infertility treatments.

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2023-03-14
2023-04-13T18:30
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