Customer Support Officer

Job Description

Job Title: Tele marketing executive

Job Location: Hyderabad

Job Duration: Fulltime

Experience: Fresher/ Experienced

Sharing the job description of our Hyderabad requirements,

Roles and responsibilities :

• Creating a positive Brand Image /awareness of JD in the minds of new prospective clients.(SMEs)• Contact customers by phone to explain advantages and features of service being sold or persuade them to purchase the services by stimulating the customer interest• Answer customer's questions pertaining to service being offered• Explain and Advice customers on prices, services, variables and options to assist customer in making decision• Coordinating and scheduling of appointments to sales representatives and clients till the deal is closed• Maintaining and Working on Follow Ups data• Giving Feedback to Team Lead on prospects or Follow up clients and meeting the targets assigned on timely basis.

Skills required :

• Excellent communications skills (Written and verbal) ,ability to communicate correctly and clearly with all customers•   Fluency in English, Telugu and Hindi •    Basic knowledge of methods involved in promoting, and selling products or services.•  Work successfully in a team environment as well as independently, ability to successfully adapt to changes in their environment•   Computer knowledge/ Skills ,Ability to use a desktop computer system.