Customer Support Specialist

Job Description

JOB Title- Customer Service Representative (International Voice)

Experience- 0.6 - 2 Years (Experienced In International Voice Process Preferred)

Qualification-PUC, Any Graduates

Maintaining A Positive, Empathetic And Professional Attitude Towards The Customers At All Times.

Leads Generation Of B2B Clients And Conversions (OUTBOUND CALLS, Targets Will Be Monitored On Daily, Weekly And Monthly Basis)

Contacting Existing And New Clients With Regards To Promotional Sales. (OUTBOUND CALLS,Targets Will Be Monitored On Daily, Weekly

And Monthly Basis)

Resolving Customer Complaints By Investigating Problems Via Phone (INBOUND CALLS), E-Mail, Online Chat (Or) Social Media.

Greet Customers Warmly And Ascertain The Problem (Or) Reason For Calling.

Calls Handling And Assistance With ORDER MANAGEMENT.

Communicate And Co-Ordinate With Inter

Age between 18 - 25 years