Customer support executive

Job Description

Having top-notch conflict resolution skills

Showing customers how to use the product through product demonstrations 

Hiring, directing, and monitoring a team of representatives in the customer service department

Customer support executives need to be able to communicate well and have strong customer relationship skills.

the customer support executive makes sure their team of representatives can provide a smooth experience for the customer. 

A customer support executive is responsible for providing post-purchase support, contacting customers, and ensuring they are satisfied.  They hire, direct, and monitor a team of representatives in the customer service department of a company.