Female Telesales Execuitves

Job Description

MAJOR JOB RESPONSIBILITIES: 

• Calling Leads to Materialise into Orders 
• Answering phones and explaining the product and services offered by the company. ·
• Contacting existing customers as well as prospective buyers using scripts. 
• Obtaining customer information and other relevant data. 
• Asking questions to the customer and understanding their specifications. 
• Resolving queries and issues related to the products and services. 
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner. 
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.
• Managing Orders, document creation, invoicing and Waybill generation. 
• organising and servicing meetings (producing agendas and taking minutes of meetings) 
• managing databases
• prioritising workloads 
• implementing new procedures and administrative systems 
• liaising with relevant organisations and clients 
• logging or processing bills or expenses 
• Utilise MS-Office in line with company ERP system