Filed Service Engineer

Job Description

Filed Service Engineer – Connectors & Cables

California - Remote

They would prefer to find candidates who are either US citizens or Green Card holders, though they may consider sponsorship for a seasoned candidate.

Our customer mostly sells and manufactures customized I/O connectors and cable assemblies. As one of the leading providers of I/O connector solutions in the world, our division designs, manufactures and sells mobile connectors, cables and interconnect products for mobile phones, tablets and other mobile devices to include products which are tailored as well for infotainment and portable equipment used in the medical, automotive and industrial markets. Some of our products include 3.5mm type and active noise cancelling Audio Jack & Plug solutions which are often used in consumer electronic products, SIM card Connectors including push-pull, hinge type, push-push, tray type with tray ejection and other popular categories including SIM card connectors for 2FF (standard), 3FF (micro) and 4FF (nano) SIM cards, RF coaxial connectors.

Our newly created Field Applications Engineering job (FAE) job entails responsibilities for the development of a pipeline of new business opportunities (NBOs), creating and maintaining strong relationships with customers at both senior and mid- management levels as well as providing customer training and key account support to sales.  

• Mandarin Chinese and English language skills are essential for the success of this engineering role.

• Requires a bachelor's degree in mechanical engineering plus 5-8 years of directly related experience.

• Ability to travel 50% or more as needed **

Your Responsibilities and Duties will include the identification of new account and program opportunities, setting of account objectives, establishment of print position, and coordination of selling strategies with Product Marketing Group, coordination of selling activity with distribution sales force, quarterly reviews with distribution management, forecasting and additional exempt duties as required.

Your responsible for advancing new business opportunities from identification through design-in and commercialization stages  

• You will reach quarterly and annual sales targets as well as develop a pipeline of new business opportunities; targets defined jointly by the FAE and our internal management

• Generate new business opportunities and attend local marketing events organized by US distributors

• You will support agents and distribution channels via regular training on-site and with agent/distributor customers  

• You should understand and report changes and the competitive landscape and market trends  

• Working with inside sales teams on behalf of customers to ensure the highest level of customer service

•Cooperate with other internal sales teams to develop new customers

•Organize and lead internal technical trainings with other internal sales teams to increase market awareness of our products and capabilities

• Develop sales and application notes for use in internal/external communication of our products  

• Regularly report on key KPIs related to the pipeline to our senior management team