Front Desk Officer

Job Description

The Job Holder will generally be  responsible for welcoming / attending to organization’s clients and visitors in the most friendly and professional manner deploying effective customer’s services skills. He/ She will also be responsible for the smooth-running and professional outlook of the organization.

Specific Functions Includes:

•    Promptly, professionally and courteously receives and assesses all incoming telephone calls /inquiries and re-directs said call or message to its appropriate beneficiary.

•    Collect, sort, distribute, and prepare mail, messages, or courier deliveries.

•    Ensure receipt of magazines and newspapers for the office and ensure display of the latest version in the reception as well as removal of the outdated ones

•    Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

•    Maintains requisite supplies of office stationeries including papers, staplers, items and first aid box.

•    Ensures reception area is kept neat, clean and noiseless.

•    Arrange food and beverages for the senior management guests & dignitaries, on case to case basis, after seeking the appropriate approval.

•    To always maintain office decorum and a high degree of quality communication between the various parties concerned

•    Performs routine office tasks as necessary for the presentation of a professional office.