Front Desk Officer

Job Description

Responsibilities:

Greet guests and provide them with superb customer service.

Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.

Answer all client questions and incoming calls.

Redirect phone calls to the appropriate department and take down messages.

Accept all letters and packages, and distribute them to their appropriate departments.

Monitor, organize and forward emails.

Track and order office equipment and supplies.

Requirements:

Minimum of OND, HND, Bsc or relevant qualification.

A minimum of 1 year of proven experience in a similar role.

Good understanding of office administration and basic bookkeeping practices.

Superb written and verbal communication skills.

Excellent organizational and multi-tasking abilities.

Strong knowledge of MS Office programs.