Job Type : Contract/Permanent
Number Of Applications : 10
Job Posted On : 13/02/2023
Job Posted On : 13/02/2023
Job Duration: 1 month
Hourly Rate: ₱455 - ₱568
Daily Rate: ₱3,636 - ₱4,545
Monthly Salary: ₱80,000 - ₱100,000
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests, collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates, and amenities
Maintain updated records of bookings and payments
Requirements
Work experience as a Hotel Front Desk Agent, Receptionist, or similar role
Experiences with hotel reservations software, like Cloud beds and Room Key PMS
Understanding of how travel planning websites operate, like Booking and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
A degree in hotel management is a plus
Interested candidates are required to reply with their CV as soon as possible, please note we require only serious candidates.
Conrad Manila is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Conrad Manila has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Conrad Manila is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!