Job Type : Permanent
Number Of Applications : 98
Job Posted On : 19/01/2023
Job Posted On : 19/01/2023
Description
We are looking for a customer service oriented Help Desk Clerks who will act as point of contact between customer and the information technology (IT) department
Responsibilities
Answer other customer questions and offer them access to helpful resources.
Provide accurate information on IT products or services.
Keep record of problems and their resolution.
Follow-up and update customer status and information.
Manage all desk administrative duties.
Work closely with the IT support specialist.
Pass on any feedback or suggestions by customers to the appropriate internal team.
Pintotech Limited is a company that provide effective and reliable information technology solutions for clients needs, we pride ourselves on providing a comprehensive suite of solutions comprising of infrastructure consultancy, on/offsite services.