Hotel Manager+Receptionist

Job Description

We are recruiting for a Receptionist to be responsible for greeting clients and visitors to our office. You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.

Duties and Responsibilities

Greet hotel guests and answer questions or concerns

Maintain an orderly front desk

Provide an outstanding guest experience

Use multi-line phone systems and computer programmes

Maintain guest records and take reservations

Complete basic cashier and bookkeeping duties

Contact staff to resolve problems when challenges arise, ensuring the guest’s comfort

Skills and Requirements

Excellent written and verbal communication skills

Good working knowledge of Microsoft Office and other relevant computer software

A proactive approach to resolving issues that arise

Highly organised

Multitask and prioritise work under pressure

Qualified persons are required to send their CV/Resume via email.