IT Systems Manager

Job Description

Job Title: IT Systems Manager

Location: Remote

Job Summary: We are seeking a highly skilled and experienced IT Systems Manager to oversee and manage the organization's IT infrastructure, ensuring optimal performance, security, and scalability. This role involves leading the IT team, maintaining systems and networks, and ensuring the seamless operation of all IT services and platforms.

Key Responsibilities:

• Manage and maintain the organization’s IT infrastructure, including servers, networks, and systems.
• Oversee and lead the IT team, including system administrators, network engineers, and support staff.
• Ensure the security, performance, and reliability of all systems, servers, and network components.
• Develop, implement, and enforce IT policies and procedures that support business objectives.
• Manage software and hardware resources, ensuring optimal utilization and cost-efficiency.
• Monitor and troubleshoot systems to resolve any issues promptly, minimizing downtime.
• Ensure compliance with data security standards and regulations (e.g., GDPR, HIPAA, SOC2).
• Plan and execute system upgrades, migrations, and expansions as required.
• Implement disaster recovery, business continuity, and backup strategies.
• Coordinate with external vendors for procurement, support, and maintenance of IT products and services.
• Stay current with emerging technologies and advise leadership on potential technology investments.
• Manage IT budgets and optimize spending for hardware, software, and services.
• Provide guidance and training to team members to foster continuous improvement.

Required Skills & Qualifications:

• Strong experience in IT systems management, including servers, networking, and security.
• Proficiency in operating systems like Windows, Linux, and macOS.
• Solid understanding of networking protocols, firewalls, VPNs, and load balancing.
• Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud services (e.g., AWS, Azure, GCP).
• Hands-on experience with Active Directory, DNS, DHCP, and other infrastructure services.
• Familiarity with backup solutions, storage management, and disaster recovery planning.
• Strong knowledge of IT security practices and technologies (e.g., antivirus, firewalls, SIEM).
• Ability to manage IT assets, licenses, and software distribution.
• Experience in vendor management and contract negotiation.
• Proven ability to troubleshoot complex system and network issues.

Preferred Qualifications:

• Certifications such as CompTIA Network+, Microsoft Certified Systems Engineer (MCSE), or Cisco Certified Network Associate (CCNA).
• Experience with IT service management (ITSM) frameworks like ITIL.
• Experience in cloud technologies and hybrid environments.
• Familiarity with automated monitoring tools (e.g., Nagios, Zabbix) and remote management solutions.

Education:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).

Soft Skills:

• Strong leadership and team management skills.
• Excellent problem-solving and decision-making abilities.
• Ability to communicate complex technical concepts to non-technical stakeholders.
• Exceptional organizational and time management skills.
• Strong attention to detail and a proactive approach to system monitoring and management.