Infrastructure Engineer

Job Description

Key Responsibilities:

• Business Support/Infrastructure Engineer

Functional/Technical Skills and Knowledge requirements:

• Strong experience in Windows server lifecycle management like Serve build / patch / cluster creation and management / component install or remove decommission / assist app teams in troubleshooting etc.
• Build and upgrade ESXi host, create and maintain ESXi cluster (5.0 and above).
• ESXi patching, port groups configuration, security etc.
• Build and maintain templates.
• Proficient in Vcenter, Vsphere, Horizon view administration.
• Performance and capacity management on VMware servers and health checks
• Good understanding on AD and group policies.
• Good understanding of DNS / DHCP management.
• Coordinate with 3rd party vendor / OEM for any issues to be escalated and take it to closure.
• Strong customer service skills hosted in a NOC/24*7 client services environment.
• Analyse the incidents and come up with ways for preventive problem management.
• Strong demonstrated problem-solving ability and handling Projects Delivery.
• Good to have working knowledge of Anti-virus, backup, Qualys tools.
• Strong verbal and written communication skills, good interpersonal skills.

Experience required:

• Advanced experience in Infrastructure Support – Citrix, Client Virtualisation, AD Server, OS Level 2 Support.