Infrastructure Project Manager

Job Description

As a Technology/Infrastructure Project Manager, you will be responsible for the completion of large-scale technology projects and programmes of works, encompassing varying degrees of complexity and profile.

Projects and programmes will be focussed mainly on the IT technology and infrastructure space encompassing areas such as technical fit-out of new facilities & buildings, data centre layout and commission, technical infrastructure configuration and set-up plus related projects to ensure effective implementation, configuration and set-up of core systems and services for enterprise level organisations.

Responsibilities

Carry out activities as noted under the oversight of internal line managers, stakeholders, and leadership team in the delivery of the following:

1. Mobilise and project manage the delivery of the technology projects, programmes and/ or portfolios, encompassing large degrees of complexity and of high profile, to meet the agreed business requirements within timescale, cost, and quality constraints.
2. Build and manage highly effective relationships with business project managers, sponsors, and other stakeholders to deliver the optimal solution for the Bank. Determine appropriate escalation paths and make recommendations in respect of solutions to issues to ensure projects are delivered in line with time, cost and quality targets.;
3. Track and monitor project budgets in line with the Bank’s internal processes and ensure effective tracking and reporting to stakeholders and finance teams.
4. Provide proactive communications with all stakeholders and provide visibility of progress of projects, demonstrating control over both internal and supplier progress, in order to provide certainty regarding the continued viability of projects and enable re-planning if necessary, to deliver to agreed timelines.
5. Follow the Bank’s project management methodologies and related processes to ensure that effective governance is in place for assigned projects.
6. Provide necessary leadership and work with all IMTD stakeholders involved in project delivery to manage the scope and planning of the project; and secure the necessary skills and resources required at the right time aligned with demand management processes, in order to ensure successful project completion for the business.
7. Provide feedback to line managers on the performance of assigned resources and provide input as appropriate to assignees performance management to assist their development.
8. Manage supplier/ vendor activities where external resources are being used, ensuring commercial agreements are in adherence with procurement and payment policies and guidelines.
9. Manage relationships with third parties including regular reviews of performance; and facilitate vendor selections, making sure that the appropriate stakeholders are involved and the appropriate owners for vendors are identified.
10. Proactively manage Risks, Assumptions, Issues and Dependencies, ensuring these are identified, mitigated, or escalated as necessary so that the projects have the best chance of success.
11. Drive post implementation reviews to ensure the lessons learned are identified, documented, and used to continually improve project delivery.
12. Problem solves issues recommending solutions or escalating issues as appropriate.
13. Provide relevant skills transfer, coaching and mentoring to other team members.

Requirements

• A minimum of 10 years' experience in Project / Programme management or equivalent delivering IT technical solutions for core infrastructure, security, and data centre technologies in enterprise organisations.
• Project management certification - PMP, PRINCE2 or equivalent.
• Demonstrated experience in a similar role in a large enterprise environment.
• Strong experience in managing projects using a recognised methodology and with practical experience in techniques and tools; ideally in a similar business background.
• Strong knowledge and experience of budget setting, management, and control.
• Demonstrated experience in multi-vendor environments with associated supplier/ vendor management skills.
• Experience in data centre migrations an advantage.
• Knowledge of best practice infrastructure support & maintenance processes to ensure effective transition to operation of large-scale technology solutions.
• Experience in best practice governance of IT projects and end to end service lifecycle management.
• Strategic outlook coupled with the ability to offer pragmatic solutions in support of organisational and IT requirements.
• Excellent communication and negotiation skills and must be effective at presenting to and influencing senior stakeholders.
• Excellent interpersonal skills with the ability to build effective relationships at all levels.
• Excellent leadership skills generating commitment and passion within matrixed and direct team structures.
• Ability to remove ambiguity creating clarity and direction.
• Self-starter with the ability to show initiative and work without supervision.