International Voice Process

Job Description

Hi dear Applicant,

Hiring for Multiple MNC Bpo’s, One day interview process

Roles & Responsibilities:

• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved.

Required Skills:

• Experience as a Customer Support 
• Any graduate or undergraduate fresher or experience
• Excellent communication and problem-solving skills
• Multi-tasking abilities

Venue:

Black & White Business Solutions
#721, 2nd floor, CMH Road
Indiranagar, blore-38
Landmark: OPP MK Retail, Next to Andhra Bank.
Above AMAARAA showroom.
Landmark: Next to Andhra bank or opposite to MK Retail.
************ find in google map***************

************PLEASE DO REFER YOUR FRIENDS************