LAB IT Administrator

Job Description

Job Location – Carlow
Role – Lab IT
 

JD –
 

Client in Ireland is on the lookout for Lab IT Specialist with strong IT Service Management & system administration acumen for one of the customer sites in Carlow, Ireland.
 

Responsibilities:
·       As a Lab IT Administrator, you are responsible for providing hands-on end user support, administration and issue resolution for GxP controlled laboratory equipment, servers, desktops and software packages.
 

·       Represent IT on digital strategies within the QC, MS&T and Manufacturing analytical equipment
 

·       Troubleshoot and resolve complex laboratory technical issues involving software, OS, hardware, network, or scientific equipment setup/interfaces.
 

·       Execute routine system administration and maintenance activities as required.
 

·       Ensure proper user management process is adhered to for all computerized systems
 

·       Administer lab system access requests
 

·       Ensures systems are in compliance with 21 CFR Part 11 Electronic Records and Electronic Signature requirements, as well as requirements from EU Annex 11 and all Data Integrity standards and guidelines. Ensure applicable standards and specifications are adhered to.
 

·       Work closely with CSV Lead, System Integrator and Site IT Team.
 

·       Work with operational readiness team and operations to ensure acceptable turnover.
 

·       Provide support during internal and agency inspections.
 

·       Provide subject matter expert (SME) support for general troubleshooting, problem solving, technical direction and guidance to support overall business needs
 

·       Advanced knowledge of system vulnerabilities and security issues.
 

·       Monitor the system daily and respond immediately to security or usability concerns.
 

·       Create and verify backups of data
 

·       Respond to and resolve help desk requests
 

 Qualifications & Experience
 

Minimum Requirements
 

 .       Bachelor’s Degree or Higher in a technical discipline
 

·       5+ years of professional experience in the digital space
 

·       Excellent communication skills (written and oral).
 

·       Ability to multi-task and handle tasks with competing priorities effectively.
 

·       Experience identifying operational issues and recommending and implementing strategies to resolve problems
 

Desired Qualifications
 

 ·       At least 3 years of experience working in a similar position within