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MAC Specialist

  • s2ssoft
  • Job Type : Contract

  • room United States /washington DC

Number Of Applications : 10

Job Posted On : 21/01/2022

Job Posted On : 21/01/2022

  • Onsite

    Yes

  • Remote Work

    No

  • Experience Required

    0 - 2 yrs

  • Start Date

    Feb 1, 2022

  • Number of Positions:

    10

  • Visa Sponsorship

    No

  • Spoken Languages

    English

  • Job Post Currency

    HOURLY

    $18 - $24

REQUIRED SKILLS

Jamf
CONTRACT

Job Duration: 6 months

Hourly Rate: $18 - $24

Daily Rate: $144 - $192

Monthly Salary: $3,168 - $4,224

Job Description

HCL is an international company with a team dedicated to providing premium quality computer IT support. We are one of the fastest-growing companies in the computer IT industry. We are currently looking for talented Mac technicians who can provide great technical support and have Tier 1 skills.

Job Requirements: ‪

  • 2 years minimum experience providing ‪technical support with Mac’s 
  • Office suite; Word, Excel, & Outlook
  • Outlook & Outlook Express email configuration,
  • In-depth knowledge of Mac Os’
  • ‪Mac imaging and configuration, Basic JAMF Pro experience 
  • TCP/IP, VPN Clients, Mojave, BigSur, and Monterey experience. 
  • Spyware / adware removal tools / antivirus programs
  • Savvy with search engine techniques
  • ‪Tech must be comfortable with all facets of Mac, laptop hardware, setup, and maintenance.
  • Experience with Mac is preferred is highly desirable. 
  • Experience with Service Now
  • Customer service skills are a must 

Job Duties: 

  • Apply skills described above to resolve clients’ issues
  • Troubleshoot software, hardware, network issues & peripherals
  • Network/Systems Administration (Business environment)
  • Reinstallation of OS
  • Removal of viruses/malware
  • Software upgrades and installation
  • Mac Imaging and configuration
  • Helping end-users understand software
  • Call clients upon ticket escalation. 

 

Sectors

  • Information Technology

Shifts

  • General Shift
About Company

we have clients all over the united states of America

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2022-01-21
2022-08-01T08:00
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