Network Architect

Job Description

Job Title- Network Architect

Location-Columbia, SC, 29210

Client-State Of South Carolina

Work type- Hybrid on W2

Job type- Contract for 12 months

Summary:

This specific Statement of Work is for a contractor that demonstrates expert knowledge of backup/restore/storage administration and the designing, implementing, and supporting agency environments within a PCI/NIST/PUB1075 environment. Support contractors must demonstrate expert knowledge of Microsoft Storage Spaces Direct (S2D) storage systems, Microsoft Hyper-V host and guest VM management, Veeam backup software, and Dell ML3 tape backup devices.  See the Required Skills section for specifics.  General duties include managing internal agency backups for agency and branch offices, effectively researching and providing guidance leading to solutions with our strategic direction initiatives, monitoring backup infrastructure, and security, and assisting in supporting disaster recovery/failover scenarios. 

This individual will need to work with the virtualization backup and storage group to understand the requirements for this area.  Under general supervision, the contractor will serve as an engineer reporting directly to a functional manager.  The contractor will be a team member that ensures the stability and integrity of data, and server services through monitoring, maintenance, support, and optimization of all server and workstation backups.  This individual has 24/7 on-call responsibilities shared with the group.

Roles & Responsibilities:

Daily Duties / Responsibilities:

Non-Technical

Effectively interact and communicate with peer to Director-level IT professionals.

Provide feedback to the team regarding product issues, enhancements, and new features.         

Must have initiative, drive, and be a self-starter.

Ability to ask pertinent questions of others.  

Proactively seek to identify, communicate and implement process-related improvements.  

Effectively manage multiple tasks and activities concurrently and able to provide  periodic status updates to key stakeholders

Collaborate extensively with peers and management to resolve client issues while actively contributing to a growing knowledge network that improves the effectiveness of our team and the information available to our clients.

Prioritize numerous issues of varying severity, and effectively manage the resolution of all issues within accepted service levels. This includes ownership of the data entered into the Helpdesk system and appropriately updating both clients and appropriate employees on the status of all issues on a timely basis.

Good customer skills, attentive to detail, and responsive to customer tickets.

Technical:

Troubleshoot and recommend technical solutions for customer issues related to backup configuration and recovery. 

Develop workaround solutions as appropriate.

Monitor and assess current backup systems and recommend hardware and software enhancements

Install, configure, test, monitor, and maintain backup system applications and hardware,

Perform equipment and software upgrades         

Maintain familiarity with current computer and network products                        

Adhere to corporate information security guidelines and promote information security among coworkers              

Performs other duties and special projects as assigned.

Preferred Qualifications:

• Multiple Industry Certifications in the field.  MCP,  MCSE, VMWare, Veea
• STIG Hardening
• VMware
• Experience in projects involving Pub1075 regulations, implementations, and/or audits
• Hybrid Cloud Architecture
• Hyperconverged Infrastructure
• Shell Scripting

Minimum Qualifications:

• ​A Bachelor's degree in information technology systems, computer science, or related field and two (2) years of experience in information technology systems or related area, an Associate's degree in information technology systems, computer science, or related field, and four (4) years of experience in information technology systems or related area, or a High School diploma and six (6) years of experience in information technology systems or related area.
• Knowledge of networking protocols, including TCP/IP, HTTP, DNS, MLLP, NDMP, NTP
• Storage Spaces Direct (S2D) Hardware and Software Administration
• Veeam Software
• Microsoft Hyper-V host and VM administration
• Experience in projects involving PCI/ NIST regulations, implementations, and/or audits.
• Change Management.
• Disaster Recovery.
• Proficiency in configuring and troubleshooting VMware.
• Organizational Skills.
• Verbal Communication Skills.
• Written Communication Skills.

Work Authorization

• US Citizen
• Green Card

Benefits

• Dental
• Eye Care
• Medical